Fleetwood Offshore Survival Centre, Fleetwood Nautical Campus, Blackpool & The Fylde College

Terms and Conditions

Fees, Cancellation & Transfer Policy:

All fees are strictly non-refundable except when the College cancels the course.

Off-Premises and Distance Contracts Only:

Your contract with the College is formed on the date of your booking.  You have a statutory right to cancel or withdraw you booking.  Under Regulation 30 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 this statutory termination right ends 14 days after the day on which the contract is entered into.
If you wish to cancel this contract, this must be received in writing by sending an email, making a clear statement setting out your decision of your intention to cancel to offshore@blackpool.ac.uk
If the course is to commence within 14 days or less you are making an express request for us to the provide you with the course/service within the statutory cancellation period.   If the course/service is provided within the statutory cancellation period and you notify the College of your decision to cancel the contract in accordance with Regulation 32, you are liable to pay the College fees in accordance with Regulation 36(4).
Under Regulation 36(4), you must pay the College an amount: For supply of the service for the period for which it is supplied ending with the time when the College is informed of the decision to terminate the contract; and which is in proportion to what has been supplied in comparison to the full coverage of the contract.

Course Transfers

If you are unable to attend your course you may be able to transfer to another available date. All transfer requests must be received in writing by FOSC no later than 5 working days prior to the commencement date of the course. Email cancellations during the weekend period are strictly not acceptable for courses that commence on a Monday or Tuesday. Company delegates that fail to attend on the commencement date of the course and have not provided 5 working days written notice will be invoiced the full course fee.   Private delegates that fail to attend and have not provided 5 working days written notice will be charged the full course fee, no course transfer date will be processed and their payment will be lost. All second transfer requests incur a £55.00 administration fee. Delegates who have made multiple transfers (3+) and fail to attend without the required prior notice in writing will be charged a relevant fee at the discretion of FOSC.

 

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