South West Maritime Academy
Terms and Conditions
Cancellations and booking transfers
If the Client cancels a confirmed booking with South West Maritime Academy more than 14 days before the commencement of the course and the Client has already paid for the course, a full refund of course fees will be given, less a £50.00 administration fee.
If you are unable to attend your course and have to cancel, the Company/Delegate may be able to transfer to another available date. All transfer requests must be received in writing no later than 14 days prior to the commencement date of the course. Due to loss of business experienced by South West Maritime Academy, email cancellations during the weekend period are strictly not acceptable for courses that commence on a Monday or Tuesday.
Company delegates that fail to attend on the commencement date of the course and have not provided 14 working days written notice will be invoiced the full course fee. Private delegates that fail to attend and have not provided 14 days written notice will be charged the full course fee, no course transfer date will be processed and their payment will be lost. All second transfer requests incur a £50.00 administration fee. Companies who cancel their course booking and do not wish to transfer will be invoiced a £50.00 cancellation fee, delegates who have made multiple transfers (3+) and fail to attend without the required prior notice in writing will be charged a relevant fee at the discretion of South West Maritime Academy. Please check the above information and contact us if you have any queries.