Seascope Maritime Training
Terms and Conditions
General
1.1. The terms and conditions outlined are intended to confirm that both parties understand the agreement of services, the training schools policies and payment policies in place.
1.2. In these Conditions, the term “company”, or “Seascope” refers to Seascope Maritime Training.
1.3. In these conditions the term “client” or “student” refers to the person who has booked, paid, deposited for training courses.
Admissions
2.1 You must be aged 18 or over to attend our courses, unless through special agreement with Seascope.
Course availability
3.1 Courses are run subject to minimum booking numbers of 5.
Booking
4.1 Telephone bookings will be held without deposit for a maximum of 24 hours.
4.2 The students place on the course is secure once the company receive a signed, completed booking form (per student) and the company is in receipt of the 25% deposit payment.
4.3 By submitting booking form, you are consenting to be bound by these terms and conditions.
4.4 Bookings will not be confirmed to you in writing until the deposit payment has been received by Seascope.
Payment
5.1 A deposit payment of 25% is due to secure the students booking, these deposits are non-refundable.
5.2 Final balance of the course is due on or before the first day of training.
5.3 Payments can be paid by cheque, bank transfer, credit card or cash.
5.4 We do not accept payment with AMEX.
5.5 Credit card payments will be subject to a 3% administration charge.
5.6 If you are paying by cheque or bank transfer, allow a week for the deposit to appear in our account before the course commences.
Amendments
6.1 The company reserves the right to alter the published schedule. If this is unacceptable to the client a full refund shall be made.
6.2 No responsibility what so ever will be accepted for air fares or other costs incurred.
Data accuracy
7.1 Seascope makes every possible effort to ensure that the information publicised is accurate and up-to-date, but we accept no legal liability for errors or omissions, and reserve the right to make changes without notice.
Cancellation
8.1 If Seascope is unable to run the course booked, the client will be offered an alternative booking date.
8.2. If Seacope is unable to offer the client an alternative booking or the client is unable to accept an alternative booking, the company will refund any deposit or course fees paid.
8.3 In the event of the company cancelling a course we shall only be liable for refund of course fees paid. No payment will be paid made for incidental costs.
8.4 In the event of the client wishing to cancel their place on the course, the following terms apply: a. More than 8 weeks’ notice of the course commencing, 25% of the total course cost is chargeable, unless the company can resell the clients place. In this instance an administration fee will be charged to the client of 5%. b. Between 8 – 4 weeks’ notice of the course commencing, 50% of the total course cost is chargeable, unless the company can resell the clients place. In this instance an administration fee will be charged to the client of 5%. c. Between 4 - 2 weeks of the course commencing, 75% of the total course cost is chargeable, unless the company can resell the clients place. In this instance an administration fee will be charged to the client of 5% d. Less than 2 weeks’ notice of the course commencing, full payment is due.
8.5.1 In the event that the client needs to change the date of training, Seascope will do its upmost to accommodate the change at no further cost. This is dependent on the notice given and thus Seascopes’ ability to ‘resell’ the place on the course– as per the terms above.
8.6 In the event that the client fails to attend the course, then the client is liable for the total cost of the course.
8.7 Seascope shall not accept claims and shall not be liable at any time for claims or expenses should a cancellation occur that is caused by circumstances beyond its control. Including; sickness, accident, travel delays, weather, strikes, war or civil unrest.
Disputes
9.1 In the event a dispute is not settled by mutual agreement, it is agreed that The British Law Society shall appoint an arbiter whose decision shall be final and that wherever the dispute occurred both the client and the company shall be governed by British Law.
Equipment
10.1 Should the student be provided with equipment such as waterproofs, life jackets etc. they are responsible for the safe return of them to Seascope at the end of each.
10.2 Damage to any items beyond normal wear and tear may render the student liable to either pay for the item in full or to pay an amount to the company as compensation (as determined by the company).
10.3 Seascope are not under any liability whatsoever in respect of loss or damage to students property or belongings while studying at one of our training centres.
Certification
11.1 All courses require you, the student, to reach a certain standard at which the relevant certificate can be awarded. Certificates can only be awarded to those reaching that standard however if for whatever reason further time is required to reach the standard we will create an action plan to help you achieve the award.
11.2 If you, the student, lose a certificate issued by us then we can replace for you subject to an administration fee and current cost of certificates.
Language
12.1 All courses are taught in the English Language.
While in attendance
13.1 You, the student must adhere to the following rules while in attendance: a) Use of recording equipment (including mobile phones & iPads) is prohibited on any of the schools premises, b) Distribution of any course material to a third party is prohibited, under intellectual property and copyright law, c) Mobile phones must be switched off or set to silent mode during teaching sessions.
Medical
14.1 You must be in good physical health at the start of your course (if in doubt, consult your GP).
14.2 The decision as to whether to participate in any of our activities lies with the student.
14.3 By enrolling on any of our courses you accept that there is a risk involved, it is your responsibility to decide if you are fit and healthy enough to start or continue any activity.
14.4 You must inform your instructor if you are taking any form of medication
14.6 Students are asked at the time of booking to sign a declaration of good health & fitness, stating any issues which may be aggravated or exaggerated by participation on the course.
14.7 As part of the training involves communication in hazardous situations, it is essential that all students can read, speak and understand English fluently.
14.8 Seascope reserves the right to refuse tuition or continued tuition to any student on the grounds that they believe he/she is physically unfit or if his/her participation or continued participation would endanger the safety of others or the safety of course equipment.
Safety & Behaviour
15.1 All students are reminded that during training courses they should conduct in an appropriate manner, with respect for the health and safety of themselves and others.
15.2 Safety instruction from staff, tutors, consultants and demonstrators must be rigorously observed.
15.3 Seascope operates a strict no alcohol and/ or drugs policy, delegates who appear to be under the influence of either alcohol and/ or drugs will be asked to leave the premises for the health and safety of themselves and others.
15.4 If a student demonstrates any unsociable behaviour towards other students or member of training staff the student will be removed from the course. No refund will be given.
15.5 On matters of safety, the decision of your instructor is final.
Insurance
16.1 The school is insured, however the client is recommended (if they consider it necessary) to take out their own insurance against cancellation, damage or loss of personal effects, death or personal injury.
16.2 The student acknowledges that there are inherent dangers involved and understand and agree that by participating on a course with the Company they are holding the company and its instructors free of liability in the event of an accident, death, injury or damage to person or property.
16.3 Students should be covered for training by their own insurance if undertaking training outside of their home country. Seascope does not accept any liability for loss or damage to any property of any course participant or accept any liability for personal injury or death that may occur during the course.
Indemnity
17.1 You, the student, hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.
Marketing
18.1 You, the student, consent to any photos and video that are taken of you during training being used in the company’s marketing material, such as; Facebook, Twitter, Instagram, on our website or for print advertising.
18.2 Feedback – You, the student, consent to feedback given to the company being used in publicity material.
18.3 You, the student, consent to receiving emails and letters from us relating to our business activities. If you do not wish for the above, you must advise us in writing or unsubscribe from our mail letters.
Privacy policy
19.1 If, through the course of your use of Seascopes website, you provide to us any information about you, we will:
a) Use it lawfully (in accordance with the Data Protection Act 1998).
b) Ensure that the information we hold is accurate and up to date.
c) Allow you to check at any time the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
d) Any personal information that you provide to us will be held securely in accordance with our internal security policy.
e) Not pass your e-mail address to any other organisation, unless you agree.
f) We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Updating information
20.1 You, the student, are to advise, Seascope if the personal information which we hold about you needs to be corrected or updated.
Complaints
21.1 In the unlikely event that you, the student, are concerned with any aspect of your course please raise your concerns initially with your course instructor. If this does not resolve the issue then please put your complaint in writing either by post or email to the head office.
Policy amendments
22.1 We, the company, may update this privacy policy from time-to-time you, the student, should check with the company occasionally to ensure you are happy with any changes.
Severability
23.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, if the unlawful and/or unenforceable part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue.
Limitation of Liability
24.1 Nothing in these terms and conditions (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
Entire Agreement
25.1 These terms and conditions, together with our privacy policy, constitute the entire agreement between you, the student and us, the company.
Law and Jurisdiction
26.1 These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of England and Wales.